As a frontline champion of our customer experience, the Technical Support Engineer plays a pivotal role in driving customer satisfaction, retention, and long-term success. You’ll be the trusted technical advisor and first point of contact for our users, ensuring swift resolution of issues and delivering a seamless support journey. Your work directly influences product adoption, customer loyalty, and operational efficiency-making this a high-impact role within our organization.  

We are looking for an experienced Staff DevOps Engineer with deep expertise in Azure cloud engineering to join our Engineering Operations group. In this role, you’ll play a critical part in advancing our observability capabilities, modernizing our delivery pipelines with GitHub and GitOps practices, and ensuring the reliability and scalability of our cloud-native platforms—all while contributing to our mission of empowering organizations with innovative HR solutions.    In this role, you will design, implement, and manage Azure Kubernetes Service (AKS) clusters; build and maintain GitOps-driven CI/CD pipelines; and enhance...

We are seeking a visionary and technically adept AI Engineer to lead the design and implementation of advanced AI and LLM-powered solutions for employee relations. Reporting directly to the CTO, this role is pivotal in transforming complex HR workflows through intelligent automation, including content generation, summarization, sentiment analysis, and predictive insights. You will architect and optimize retrieval-augmented generation (RAG) pipelines, ensure ethical and secure handling of sensitive data, and embed AI seamlessly into enterprise case management systems. This is a high-impact opportunity to shape the future of HR technology by applying cutting-edge GenAI tools and practices in a...

We are looking for a dynamic and strategic Marketing Campaign Manager to join our growing marketing team. This role presents a unique opportunity for a results-oriented professional with a keen understanding of data-driven marketing strategies to contribute to the continued success of HR Acuity. As a Marketing Campaign Manager, you will play a pivotal role in developing and executing impactful marketing campaigns that reinforce our thought leadership and revenue goals.   At HR Acuity®, we empower our team to